Table of Contents
Frequently asked questions
Hardware Related
Software Related
Firmware Related
Passwords
Management
Cellular Network and SIM Related
Processes
Commercial
Frequently asked questions
Hardware Related
What is the MTBF of my NetModule Router model?
How much RAM and Flash does my model have?
What are the protections for using the routers in hazardous areas?
What is the pin assignment of the Extension Port?
How to unpower the USB port
Railway Router galvanic isolated power supply and grounding concept
Software Related
IPsec compatibility
cli commands
How to disable NTP initial Ping?
How can I test the link speed?
What is the VPN performance?
SDK Related FAQ
What is the definition of the licenses?
What Cisco VPN types (IPsec, GRE, EzVPN, WebVPN) are supported?
Can't access router via dyndns or NAT not working
How can I wake up attached devices?
How long does the router keeping the time without power?
Create a Techsupport file via telnet/ssh shell
Update to 4.1.0.100 is failing with Unsupported Model or Family
WiFi Client configuration for Windows EAP-PEAP/MSCHAPv2
Whats the difference between the SIM1 / Mobile1 and WWAN1
Firmware Related
How can I update the modem firmware?
Passwords
What is the default password of the NetModule Router?
I forgot my password, how can I retrieve it?
What is the root password of the NetModule Router?
How can I log in without a password?
What is the maximum length of a password or a PSK?
Management
How can I measure the availability of my routers?
How can I generate connection statistics?
Cellular Network and SIM Related
How is my Router handling the 2G 3G Shutdown
Which SIM format do I need for Netmodule Routers?
Signal Quality
Signal Quality and LED color
AT commands
Freedom from feedback for GSM-R / Rückkopplungsfreiheit GSM-R
Roaming
Supported providers
Processes
RMA procedure
Opening a Support Ticket
What is the
end of life policy
?
Commercial
What are the
gernereal terms and conditions
?
What is the
customs number
(ECCN or HTS) for NetModule Routers?