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faq:support [2017/07/11 13:32] – created juraschek | faq:support [2023/10/03 09:46] (current) – fricker | ||
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====== Opening a Support Ticket ====== | ====== Opening a Support Ticket ====== | ||
- | In case you have a indivial | + | If you have an indivial |
- | For the initial | + | For the initial |
- | http:// | + | https://www.netmodule.com/ |
- | Also be specific as possible | + | Please |
- | * What area is affected by the defect: | + | * What area is affected by the defect: |
- | * Do you still have any lights on the LEDs | + | * Describe LED status |
* Can you still connect via Ethernet | * Can you still connect via Ethernet | ||
- | * If possible please provide a techsupport | + | * [[faq: |
- | * Please describe the peripherie | + | * Please describe the periphery |
+ | |||
+ | |||
+ | You will get an automatic answer immediately and we will get in touch with you as fast as we can. | ||