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Opening a Support Ticket
In case you have a indivial Question or Issue with one of our Routers we are happy to help you:
For the initial Rquest please use our Support Form:
http://netmodule.com/support/support_request.html
Also be specific as possible what the symptons are:
What area is affected by the defect: Connectivty, Power Loss, etc.
Do you still have any lights on the LEDs
Can you still connect via Ethernet
If possible please provide a techsupport File of the Product
Please describe the peripherie in case it's affacting the issue: VPN Server, Network Hardware, etc