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RMA Procedure
In case you have a Product that seem to be defect please use our RMA Form on our Website:
http://netmodule.com/support/rma.html
Please provide the serial number of the Product.
Also be specific as possible what the symptons are:
What are is affected by the defect: Connectivty, Power Loss
Do you still have any signals on the LED side
Can you still connect via Ethernet
If still possible please provide a techsupport File of the Product
Do you see any mechanical Issues: Loose Screws, Big Dents etc.