Differences

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--- faq:create_techsupport [2018/07/02 15:36] – created juraschek
+++ faq:create_techsupport [2022/01/04 12:48] (current) – schmitt
@@ Line 1: / Line 1: @@
-====== How to create a Techsupport File ======
+[[http://example.com|External Link]]====== How to create a Techsupport File ======
+To retrieve a techsupport via Command Line please see [[faq:techsupportcli|Create a Techsupport file via telnet/ssh shell]]
 If you want to create a initial support request or you've been asked by our support team you can download a Techsupport File from our Products via the Web Interface:
@@ Line 5: / Line 6: @@
   * System -> Troubleshooting -> Tech Support -> Download
-{{ :faq:create_techsupport.png?nolink |}}
+{{ techsupport_1.png?nolink |}}
 After a click on the download button you will see the progres Page
-{{ :faq:create_techsupport_progress.png?nolink |}}
+{{ :faq:techsupport_creating.png?nolink |}}
 After that the techsupport.zip will be offered for download by your browser.
@@ Line 15: / Line 16: @@
 Check you Download folder if you don't get a save as window.
+{{ :faq:techsupport_gif.gif?nolink |}}
 ===== Why ?=====
@@ Line 21: / Line 24: @@
-===== What's includeded? =====
+===== What's included? =====
 The Techsupport file has various helpfull informations which Includes