User Tools
Site Tools
Trace:
Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| connectivity-suite:frequently-asked-questions [2021/07/20 15:03] – voegeli | connectivity-suite:frequently-asked-questions [2021/11/25 14:41] (current) – voegeli | ||
|---|---|---|---|
| Line 5: | Line 5: | ||
| **How many devices can be connected to the Connectivity Suite?**\\ | **How many devices can be connected to the Connectivity Suite?**\\ | ||
| - | At the moment | + | How many device can be connected depends on the system resources. This is explained in the instruction manual which can be downloaded from https:// |
| **Does the Connectivity Suite supports third party routers? | **Does the Connectivity Suite supports third party routers? | ||
| At the moment the Connectivity supports only NetModule routers to manage software and configuration. Third party routers can be integrated based on request. | At the moment the Connectivity supports only NetModule routers to manage software and configuration. Third party routers can be integrated based on request. | ||
| - | |||
| - | **What interfaces does the Connectivity Suite monitor? | ||
| - | At the moment the Connectivity Suite monitors the Ethernet interfaces. In future additional monitoring functions to monitor serial interfaces or Digital I/Os will be added. | ||
| **What does the Connectivity Suite costs?**\\ | **What does the Connectivity Suite costs?**\\ | ||
| - | The cost are depending | + | The price depends on licence fees which vary based on the number of connected |
| - | **Can I access my End Devices?**\\ | + | **What support do I get?**\\ |
| - | The Connectivity Suite provides a service access to directly access devices | + | All customers receive 2nd and 3rd level support which is included |
| **What is the difference between a Cloud Router and the Connectivity Suite ?**\\ | **What is the difference between a Cloud Router and the Connectivity Suite ?**\\ | ||
| Line 34: | Line 31: | ||
| In the Cloud Router the Device is the equipment that is connected to the Remote Station. These are called End Devices in the Connectivity Suite. | In the Cloud Router the Device is the equipment that is connected to the Remote Station. These are called End Devices in the Connectivity Suite. | ||
| + | **How can I test the Connectivity Suite**\\ | ||
| + | Trials are offered for testing, whereby these are Connectivity Suite instances that are operated in an AWS Cloud. When you sign up for the free trial, you will get immediate access to the Connectivity Suite. The trials last 30 days and the data is deleted at the end of the trial. | ||