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Update to 4.1.0.100 is failing

If you have an error Message during update to the Software Version 4.1.0.100 please read this Wiki Page

Exiting with code 3 Unsupported Model or Family

The software version 4.1.0.100 requieres on some router models a minimum software version installed to update from.

Therefor the Update will fail if you don't have the correct software installed.

Previous updater will recognize this software Images as not ment to be installed on this router model.

These Steps are neccessary as some improvments in the system need some preparation.

Affected Router Models

This Wiki Page is only mentioned for following Router Models that need this specific process:

  • NB1600
  • NB2700
  • NB2710
  • NB3700
  • NB3710

Required Software Version

To install the software version 4.1.0.100 following minimum version need to be installed.

Please use the newest Software depending on your currently installed major software version (3.7, 3.8, 4.0, 4.0.1)

You can use the direct link to our ftp server:

Technical Background

With 4.1.0.100 we introduced a enhanced handling of the internal flash memory in the router models mentioned above.

As there also requieres some changes in the bootloader and in the partition managment, we need to have a specific startion point to maintain a fail-safe update process.

Therefore we decided to set the software version mentioned above as the minimum installed.

Also a a very rare issue found in case 48005 updating the spl will be avoided with this preparation