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| faq:techsupportcli [2017/10/20 13:01] – [Techsupport per mail sends] gray | faq:techsupportcli [2017/11/14 19:38] – juraschek | ||
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| Line 3: | Line 3: | ||
| - | ===== Loggin | + | ===== Login with ssh or telnet ===== |
| - | If one with the programm | + | Please login with ssh or telnet |
| < | < | ||
| Line 39: | Line 39: | ||
| ===== Create a Techsupport file ===== | ===== Create a Techsupport file ===== | ||
| - | If you can not create the Techsupport | + | If you want to create the Techsupport |
| - | In the subdirectory „/ | + | In the subdirectory „/ |
| - | The whole command | + | The whole command: |
| - | < | + | < |
| - | If the command has been executed, the „techsupport.zip“ is founf under the subdirectory „/ | + | If the command has been executed, the „techsupport.zip“ is found in the subdirectory „/ |
| - | With the command you can leave the file ads: | + | You can check if the file was created with: |
| - | < | + | < |
| If you want to transfer a file from the router to the computer with scp. You must enter this command. | If you want to transfer a file from the router to the computer with scp. You must enter this command. | ||
| - | < | + | < |
| - | ===== Techsupport per mail sends ===== | ||
| - | If you want to send Techsupport | + | |
| + | ===== Techsupport via e-mail | ||
| + | |||
| + | If you want to send the Techsupportfile | ||
| {{: | {{: | ||
| Line 73: | Line 75: | ||
| Under the Encryption option, select the tls option. | Under the Encryption option, select the tls option. | ||
| - | Last but not least for the mailbox“username“ and „password“. | + | Last but not least for the mailbox “username“ and "password“. |
| The settings can be confirmed with the „Apply“ button. | The settings can be confirmed with the „Apply“ button. | ||
| + | ---- | ||
| Send Tech Support by e-mail in the console. | Send Tech Support by e-mail in the console. | ||
| Line 84: | Line 86: | ||
| < | < | ||
| - | ~ $ uuencode / | + | cli send techsupport |
| </ | </ | ||