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troubleshooting:recovery-update [2017/07/12 13:17] – juraschek | troubleshooting:recovery-update [2022/07/04 15:24] – [Preconditions] juraschek | ||
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In some rare situation there is the need to make a recovery update. | In some rare situation there is the need to make a recovery update. | ||
+ | ===== Request Recovery Images ===== | ||
+ | |||
+ | |||
+ | Please contact us [[https:// | ||
====== Preconditions ====== | ====== Preconditions ====== | ||
- | * You will need to have tftp server running on the IP **192.168.1.254/24** on a PC or other Network Device | + | * You will need to have tftp server running on the ** IP 192.168.1.254 |
* Connect the netModule Router with the tftp Server via Ethernet on the **Ethernet 1** Connector | * Connect the netModule Router with the tftp Server via Ethernet on the **Ethernet 1** Connector | ||
* In case you don't have a tftp server running you can use the Windows Tool [[http:// | * In case you don't have a tftp server running you can use the Windows Tool [[http:// | ||
- | * Please download and copy the recovery files: **recovery-image** and **recovery-dtb** to the root directory of your tftp server | + | * Please download and copy the recovery files: **recovery-image** and **recovery-dtb** to the root directory of your tftp server. |
+ | |||
+ | For NB1601 Products: | ||
+ | * For NB1601 HW Rev. A Please use the Folder NB1601. | ||
+ | * For NB1601 HW Reb B01 Please use the Folder NB1601B. | ||
+ | [[https:// | ||
+ | For NB800 Product: Please choose the right folder according to your Productvariant | ||
| | ||
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{{ : | {{ : | ||
- | Choose the normal software Image with the Browser Button and press the upload button to start the recovery update process. The latest software image can be found on our [[ftp:// | + | Choose the normal software Image with the Browser Button and press the upload button to start the recovery update process. The latest software image can be found on our [[https:// |
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1. Status LED solid orange for a long time | 1. Status LED solid orange for a long time | ||
- | Hardware failure -> please | + | Please |
2. Status LED solid green without prior blinking | 2. Status LED solid green without prior blinking | ||
Potential flash problem (CRC) -> make recovery update | Potential flash problem (CRC) -> make recovery update |