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| Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
| troubleshooting:recovery-update [2017/03/31 12:00] – fachet | troubleshooting:recovery-update [2021/08/04 09:14] – external edit 127.0.0.1 | ||
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| ====== Preconditions ====== | ====== Preconditions ====== | ||
| - | * You will need to have tftp server running on the IP **192.168.1.254/24** on a PC or other Network Device | + | * You will need to have tftp server running on the ** IP 192.168.1.254 |
| * Connect the netModule Router with the tftp Server via Ethernet on the **Ethernet 1** Connector | * Connect the netModule Router with the tftp Server via Ethernet on the **Ethernet 1** Connector | ||
| * In case you don't have a tftp server running you can use the Windows Tool [[http:// | * In case you don't have a tftp server running you can use the Windows Tool [[http:// | ||
| - | * Please download and copy the recovery files: **recovery-image** and **recovery-dtb** to the root directory of your tftp server from our [[ftp:// | + | * Please download and copy the recovery files: **recovery-image** and **recovery-dtb** to the root directory of your tftp server from our [[https:// |
| Line 32: | Line 32: | ||
| {{ : | {{ : | ||
| - | Choose the normal software Image with the Browser Button and press the upload button to start the recovery update process. The latest software image can be found on our [[ftp:// | + | Choose the normal software Image with the Browser Button and press the upload button to start the recovery update process. The latest software image can be found on our [[https:// |
| Line 45: | Line 45: | ||
| ====== Boot Process ====== | ====== Boot Process ====== | ||
| The status LED gives indication about the start of the router. | The status LED gives indication about the start of the router. | ||
| - | When the router starts the folling | + | When the router starts, the following |
| 1. Power off | 1. Power off | ||
| All LEDs off | All LEDs off | ||
| Line 53: | Line 54: | ||
| Status LED green solid (typical 1-2 secs) | Status LED green solid (typical 1-2 secs) | ||
| 4. Kernel loaded and started | 4. Kernel loaded and started | ||
| - | Satus LED off (typical 1 sec) | + | Status |
| - | 5. Startup off applications (init) | + | 5. Starting |
| Status LED green blinking | Status LED green blinking | ||
| 6. Start completed & applications running | 6. Start completed & applications running | ||
| Status LED solid green, other LEDs become active | Status LED solid green, other LEDs become active | ||
| - | Troubleshooting: | + | ===== Troubleshooting |
| - | 1. Status LED solid orange for a long time -> hardware failure | + | |
| - | 2. Status LED solid green without prior blink -> potential | + | 1. Status LED solid orange for a long time |
| + | Please contact support | ||
| + | 2. Status LED solid green without prior blinking | ||
| + | Potential | ||