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faq:techsupportcli [2017/10/20 12:58] – [Techsupport per mail sends] gray | faq:techsupportcli [2017/11/14 19:38] (current) – juraschek | ||
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- | ===== Loggin | + | ===== Login with ssh or telnet ===== |
- | If one with the programm | + | Please login with ssh or telnet |
< | < | ||
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===== Create a Techsupport file ===== | ===== Create a Techsupport file ===== | ||
- | If you can not create the Techsupport | + | If you want to create the Techsupport |
- | In the subdirectory „/ | + | In the subdirectory „/ |
- | The whole command | + | The whole command: |
- | < | + | < |
- | If the command has been executed, the „techsupport.zip“ is founf under the subdirectory „/ | + | If the command has been executed, the „techsupport.zip“ is found in the subdirectory „/ |
- | With the command you can leave the file ads: | + | You can check if the file was created with: |
- | < | + | < |
If you want to transfer a file from the router to the computer with scp. You must enter this command. | If you want to transfer a file from the router to the computer with scp. You must enter this command. | ||
- | < | + | < |
- | ===== Techsupport per mail sends ===== | ||
- | If you want to send Techsupport | + | |
+ | ===== Techsupport via e-mail | ||
+ | |||
+ | If you want to send the Techsupportfile | ||
{{: | {{: | ||
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Under the Encryption option, select the tls option. | Under the Encryption option, select the tls option. | ||
- | Last but not least for the mailbox“username“ and „password“. | + | Last but not least for the mailbox “username“ and "password“. |
The settings can be confirmed with the „Apply“ button. | The settings can be confirmed with the „Apply“ button. | ||
+ | |||
+ | |||
+ | ---- | ||
+ | |||
+ | Send Tech Support by e-mail in the console. | ||
+ | |||
< | < | ||
- | ~ $ uuencode / | + | cli send techsupport |
</ | </ | ||