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faq:support [2017/07/11 13:32] juraschek created |
faq:support [2018/07/02 15:43] juraschek |
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| * Do you still have any lights on the LEDs | * Do you still have any lights on the LEDs | ||
| * Can you still connect via Ethernet | * Can you still connect via Ethernet | ||
| - | * If possible please provide a techsupport File of the Product | + | * [[faq:create_techsupport|If possible please provide a techsupport File of the Product]] |
| * Please describe the peripherie in case it's affacting the issue: VPN Server, Network Hardware, etc | * Please describe the peripherie in case it's affacting the issue: VPN Server, Network Hardware, etc | ||
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| + | You will get an automatic answer imidiatly and we will get in touch with you as fast as we can. | ||
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