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faq:firmware [2017/09/26 13:39] fachet |
faq:firmware [2021/03/19 18:53] juraschek |
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| - | An update from firmware version 11.XXX.XX.XX.XX is not supported/possible. Please contact router@support.netmodule.com | + | ====== Firmware Update in NetModule Wireless Router? ====== |
| - | The version must be in mimimum 12.XXX.XX.XX.XX | + | |
| - | Check your current firmware: | + | The NetModule Wireless Routers have a lot of components installed. A few of them have their own firmware running. |
| - | /Home/Status/System --> Modules MobileX | + | |
| - | The firmware of a module can directly be updated in the following way, by selecting the corresponding file (typically delta files <10MB), first downloaded from: | + | This overview page will give you the answers to the most questions |
| - | ftp://share.netmodule.com/router/public/firmware/ | + | |
| - | {{:faq:firmware1.jpg|}} | + | ===== Why do i see a warning about an outdated Firmware Version? ===== |
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| + | |||
| + | {{ :faq:screenshot_2021-03-19_19-42-16.png?nolink |}} | ||
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| + | In some cases a firmware update is needed to maintain a steady function in the future. | ||
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| + | If we are posting a warning on the outdated version we were informed about the vendor on a recommend update | ||
| + | |||
| + | ===== Do i need to worry about other Modules? ===== | ||
| + | |||
| + | If there is no warning showed there is no general need for an update. | ||
| + | |||
| + | In the past firmware updates were needed for very specific Problems. | ||
| + | |||
| + | Ussually only a few customers are affacted and informed individually | ||
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| + | Please take a look on the [[documentation:firmware-releases|WWAN Modems]] releases to see the history of updates | ||
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| + | |||
| + | ===== How do i perform a Firmware update ===== | ||
| + | |||
| + | A detailed manual can be found on the [[maintenance:modem-firmware-update|Firmware update]] Wiki Page. | ||
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| + | |||
| + | ===== Which components can be updated ===== | ||
| + | |||
| + | Beside LTE and 3G Modems you can update the internal CAN modules. | ||
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| + | |||
| + | ===== How risky is a firmware update process ===== | ||
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| + | All of our modul update processes are fail safe and foolproof. | ||
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| + | A few safety levels are ensured to react correctly on different errors | ||
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| + | |||
| + | ===== Do i need to update the router software before updating the firmware ===== | ||
| + | |||
| + | If your Software is older than one year a software update would be recommended any way. | ||
| + | |||
| + | But if the firmware update function is available in the web-manager you will be able to update the module firmware. | ||
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| + | Starting with 4.5.0.100, 4.4.0.107 and 4.3.0.108 we increased the maximum filesize for the direct upload. | ||
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| + | If you you are using an older software you will to have to use the download from URL function. | ||
| + | |||
| + | ===== Whats the difference between the VOICE1 and WWAN1 Module ===== | ||
| + | |||
| + | It's the same module which we use for two features. Therefor only one update is requiered. Please choose WWAN1 for the update | ||
| - | If the file is bigger than 10MB the following message appears: | ||
| - | Firmware Update: File is larger than 10 MB | ||
| - | The file must be loaded from a server selecting "Update operation:Download from URL e.g. | ||
| - | ftp://share.netmodule.com/router/public/firmware/me909-12.636.12.01.00-full.tar.gz | ||
| - | {{:faq:firmware2.jpg|}} | ||
| - | or from another server using: | ||
| - | <code>http://, https://, ftp://, tftp://, file://</code> | ||