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faq:create_techsupport [2018/07/02 15:36] juraschek created |
faq:create_techsupport [2020/08/19 10:14] juraschek |
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| ====== How to create a Techsupport File ====== | ====== How to create a Techsupport File ====== | ||
| + | To retrieve a techsupport via Command Line please see [[faq:techsupportcli|Create a Techsupport file via telnet/ssh shell]] | ||
| If you want to create a initial support request or you've been asked by our support team you can download a Techsupport File from our Products via the Web Interface: | If you want to create a initial support request or you've been asked by our support team you can download a Techsupport File from our Products via the Web Interface: | ||
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| Check you Download folder if you don't get a save as window. | Check you Download folder if you don't get a save as window. | ||
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| + | {{ :faq:ani_techsupport.gif?nolink |}} | ||
| ===== Why ?===== | ===== Why ?===== | ||
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| - | ===== What's includeded? ===== | + | ===== What's included? ===== |
| The Techsupport file has various helpfull informations which Includes | The Techsupport file has various helpfull informations which Includes | ||