====== Frequently asked questions ======
===== Hardware Related =====
  * [[faq:mtbf|What is the MTBF of my NetModule Router model?]] \\
  * [[faq:flash and ram|How much RAM and Flash does my model have?]] \\
  * [[faq:intrinsic safety|What are the protections for using the routers in hazardous areas?]] \\
  * [[documentation:extension-port|What is the pin assignment of the Extension Port?]] \\
  * [[faq:usb power|How to unpower the USB port]] \\
  * [[faq:railway-ground|Railway Router galvanic isolated power supply and grounding concept]] \\
===== Software Related =====
  * [[configuration:ipsec|IPsec compatibility]]
  * [[configuration:cli commands|cli commands]]
  * [[configuration:NTP initail Ping|How to disable NTP initial Ping?]]
  * [[faq:speed-test|How can I test the link speed?]]
  * [[faq:vpn-performance|What is the VPN performance?]]
  * [[faq:sdk|SDK Related FAQ]]
  * [[faq:licenses|What is the definition of the licenses?]]
  * [[faq:cisco-vpn|What Cisco VPN types (IPsec, GRE, EzVPN, WebVPN) are supported?]] 
  * [[faq:dyndns]|Can't access router via dyndns or NAT not working]]
  * [[faq:WOL]|How can I wake up attached devices?]]
  * [[faq:RTC]|How long does the router keeping the time without power?]]
  * [[faq:techsupportcli]|Create a Techsupport file via telnet/ssh shell]]
  * [[faq:update-to-4.1.0.100|Update to 4.1.0.100 is failing with  Unsupported Model or Family ]]
  * [[faq:WiFi-configuration|WiFi Client configuration for Windows EAP-PEAP/MSCHAPv2]]
  * [[faq:mobile-sim-wwan|Whats the difference between the SIM1 / Mobile1 and WWAN1]]


===== Firmware Related =====
  * [[faq:firmware]|How can I update the modem firmware?]]
==== Passwords ====
  * [[faq:default password|What is the default password of the NetModule Router?]] \\
  * [[faq:forgot password|I forgot my password, how can I retrieve it?]] \\
  * [[faq:root password|What is the root password of the NetModule Router?]] \\
  * [[configuration:telnet-server|How can I log in without a password?]]\\
  * [[faq:Password length|What is the maximum length of a password or a PSK?]] \\
==== Management ====
  * [[monitoring:measure availability|How can I measure the availability of my routers?]]
  * [[sdk:connection-statistics|How can I generate connection statistics?]]
===== Cellular Network and SIM Related =====
  * [[faq:2G-3G-shutdown|How is my Router handling the 2G 3G Shutdown]]
  * [[faq:sim|Which SIM format do I need for Netmodule Routers?]]
  * [[faq:signal quality|Signal Quality]]
  * [[faq:signal quality and LED color|Signal Quality and LED color]]
  * [[faq:AT commands|AT commands]]
  * [[freedom from feedback | Freedom from feedback for GSM-R / Rückkopplungsfreiheit GSM-R ]]
  * [[faq:roaming|Roaming]]
  * [[faq:cdma450|Supported providers]]
===== Processes =====
  * [[faq:rma|RMA procedure]]
  * [[faq:support|Opening a Support Ticket]]
  * What is the [[documentation:end-of-life| end of life policy]]?
===== Commercial =====
  * What are the [[terms-and-condiditons|gernereal terms and conditions]]?
  * What is the [[customs-information | customs number]] (ECCN or HTS) for NetModule Routers?